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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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noemie23
7/6/2021
I always regretted not having had orthodontics as a teenager. My teeth were OK, but not great. When I heard about Byte, I thought that it would be the easy way to make up for lost time. The intake process was easy (except for gagging while taking the molds, but that's because I have a sensitive mouth and gag at the lightest touch back there). I'm about 1/4 way through the aligner treatment plan and it's super easy and painless. Results are not 100% yet for me, but so far, so good! Sales staff were a little pushy at first, when I was considering my options, but they made it feel like friendly check-ins, so I can't complain.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi! We are happy to hear that your experience has been going smoothly. We are always working to improve the experience of our customers so we appreciate you taking the time to share this great feedback and review with our team. If there are any further concerns or questions we can answer for you we got you! Send us an email or give us a call and we'd be happy to assist :)

mikarn4283
7/6/2021
I would recommend based on the customer service alone. I also appreciate the technology and the hyperbyte.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

aaimez247
7/6/2021
Awesome customer service & really care solving your issues & concerns of how my night aligners treatment is coming along..Great choice for a confident smile! Aimee K

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Aimee! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :)

Leann R
7/5/2021
I am about 1/3 of the way through my treatment, and am loving my experience with Byte thus far. The process has been smooth and simple from impressions, financing, and finally receiving and wearing my aligners. Customer service has always been prompt and helpful. I would definitely recommend Byte to anyone looking to improve their smile and confidence.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
You're a third of the way there. Take some progress pictures- we love seeing before and after photos :) We are happy to hear the experience has been great and appreciate you sharing this review. Happy to have you in our Byte fam Leann!

eugeniaaudreyu
7/3/2021
I loveeee Byte! From the start, every website recommended me this and it's safe to say that I made the right decision. I am especially grateful for the customer service team who put so much care into their work. Get Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Eugenia! Thank you for the great feedback. We are happy you chose us on your journey to a better smile. We can't wait to see your new smile! At Byte we are always happy to help, if you have any questions or concerns we are just a message away at support@byteme.com

Rebekah G
7/3/2021
10 weeks in and already seeing a HUGE difference! I was skeptical of the nighttime treatment plan (only 10 hours of night wear for a few months and I can have straight teeth??) but I already see my teeth finally aligning and it seriously couldn’t be easier to follow! The whitening serum keeps the trays nice and clean while whitening my teeth and the HyperByte takes away 99% of the initial pain when you first pop them in. I couldn’t recommend Byte enough!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Rebekah! We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!

Sarah B
7/2/2021
I had a really great experience with them. The customer service was really easy to get ahold of and their responses were always prompt. They were even easy to work with after I finished my initial treatment when a couple of my teeth shifted and I need ed more aligners. I would highly recommend them.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Sarah! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We want to get you a smile you 100% love so we are happy our team was able to get you set up with those additional aligners to address your concerns. We are here to support you to that final step, so don't hesitate to reach out! :)

Deborah E
7/2/2021
Customer service has been absolutely incredible, very fast response and very helpful employees, and very friendly. Would recommend this company to friends and family. Downside treatment has taken a little bit longer than planned.. but that was out of control of byte And they’ve done everything to fix it

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Deborah! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! We understand that it can be frustrating when your treatment time has been extended, but we are happy to hear that our team was able to support you and get back on track! Let’s get you that final smile. Thank you for the awesome review.

drenstrom08
7/2/2021
So far it has been a great experience. It is easy to follow the step by step guidelines provided by the customer service team. Once the aligners arrive, it is important to get into a daily rithem. Because I'm only a 1/3 into the program, I still have to be patient, but I notice the small changes, such as more space in between my teeth when I floss....

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out 😊 Happy to have you in our Byte fam, thanks for the awesome review!

I
Iveta D
7/2/2021
May take few steps / attempts to get the correct fitting aligners but with some patients the treatment will bring desired results . Retainers and lifetime warranty are added perks .

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Iveta! We are happy to hear that your experience has been going smoothly. We are always working to improve the experience of our customers so we appreciate you taking the time to share this great feedback and review with our team. If there are any further concerns or questions we can answer for you we got you! Send us an email or give us a call and we'd be happy to assist :)


Top Rated
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Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies