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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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Aileen H
7/2/2021
Even though I have only been using this for a short time I already am seeing good result and can't wait to see the end.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is incredible Aileen! We are so excited for the progress you have already made. We are here for you throughout your whole journey, so reach out to support@byteme.com any time you have questions:)
M
Marquise
7/2/2021
Byte was very fast at fixing my gap and crooked front tooth, they look amazing in such a short amount of time and I'm getting compliments not only on how straight they are, but how white they are :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow Marquise- we are so happy to hear that are you are already seeing a whiter and brighter smile! :) We know it is just the start but we cannot wait to get you the final results. Every step of the way our team is here to support you! Thanks for the great review.
rainfallfrustrations
7/2/2021
So far, so good. Byte has been responsive to me from the beginning. The people who have helped me had been open to answering questions I had before and during the treatment.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
carleyslack
7/2/2021
This has been a wonderful experience! I’ve had great help from Byte throughout the whole process, they even scheduled the pick up of my impressions! My teeth look better everyday and I’m so excited to see the final results at the end. I definitely recommend using Byte if you are looking at aligners.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Carley, thank you for the awesome review. We can’t wait to see your new smile either! From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.
tejenkins427
7/1/2021
I am happy so far with this product. It is simple to use and I see weekly progress in my teeth getting straighter and whiter. The aligners are practically invisible and I get compliments every day. I am happy that I have a lifetime guarantee with Byte that at anytime I am not satisfied with my teeth I can get some more help in straightening then to my satisfaction.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is so exciting! We are thrilled to hear that you are already noticing a difference. We are here for you through it all, so any time you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for choosing Byte!
bmanthey7
7/1/2021
Love the results I am seeing so far. They always make sure to answer any concerns I am having. I do wish they replied back to emails faster, but I understand they have a lot of people emailing them.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. Thank you so much for your review and for providing feedback. We are always looking for ways to improve our customer's experiences, so we really appreciate it. We are currently adding more staff to our team so we can cut our response times down and assist our customers faster! We can't wait to see your smile transformation :)
Nikki B
7/1/2021
I have had a really good experience so far, when I’ve had concerns Byte went over my pictures I’ve sent and reviewed everything to make sure I was tracking. My teeth are whiter and I am excited to see how they look when I’m finished!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for sharing your experience! We're so grateful to have you a part of the Byte family and are thrilled to hear that our customer care team has provided you with such an amazing experience!
L
Lloyd F
7/1/2021
Working with the team at Byte has been great. They are all very friendly and helpful, and have gone above and beyond to make sure I have the best experience possible. I’m in week two of my treatment plan, and I am already seeing a difference. I had traditional braces as a teenager, but due to some dental issues I had to go through another round of orthodontics. I wish Byte had been around 15 years ago!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are thrilled to hear you are already seeing results just two weeks in! That's awesome! Our team is here to support you every step of the way. If you ever have a question, concern, or just want to tell someone about your incredible new smile, we're here for you :)
veeianson
6/30/2021
The Byte process has been wonderful thus far! Customer service has been there every step of the way providing clear instructions and guidance. They also check-in often! I'm seeing a difference in my teeth 5 weeks in; can't wait to see the end results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, thanks for the review! Communication is so important to us to make sure our customers feel supported and comfortable at every step of their Byte journey. We're so happy to hear you have felt this from our Byte team :)
Natsuko H
6/30/2021
Good quality! My teeth are looking better now, I just need a little bit touch up.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
YAY!! We're so happy to hear your teeth are looking better. If you have any concerns about your results, please give us a call at 877-298-3669, or shoot us an email at support@byteme.com and a Byte team member will take care of you!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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