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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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mariamoreno0520
9/22/2021
Amazing customer service, friendliness and make you feel like family! They have helped me a lot

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for the awesome review! So happy to have you in the Byte family :)
tarasmith155
9/22/2021
Great experience overall I’ve had realignment aligners created since my initial aligners didn’t correct all my movement and Byte sent them right away to keep me on track! Would highly recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our goal is to give everyone their dream smile and we are so happy to hear our Byte team has been able to help you out and keep you on track! We are here for you from start to finish and want to make sure you feel comfortable and supported through it all. Thanks for the awesome review :)
smgiese1024
9/22/2021
I am so impressed with my experience with Byte! I have been using my first set for a week and a half because I was having some fit issues. I reached out to the Byte team and everyone I’ve had correspondence with has been so helpful and has gone above and beyond. I am extremely satisfied with not only the customer service that I have received, but also that I can already tell that aligners are working as they should. This is evident in that they have become easier to install and extract as the days go by. Would definitely recommend to anybody looking for a better smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our team is here for you every step of the way. We know that going through a smile transformation journey is a big deal and we want to make sure you feel comfortable throughout the entire experience. We are so glad to hear our customer care team has been able to help you out and provide you with such a positive experience. Thanks so much for the review!
T
Tanya B
9/21/2021
I was skeptical at first but when I saw how it helped my sister I was convinced it might work for me. Very impressed so far.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy we could help give you and your sister the smile of your dreams. Thanks for choosing Byte to be on this journey with you :) Please let us know if you have any questions, our Byte team is here to help every step of the way!
dimiteryyordanov
9/21/2021
My smile is better than it has ever been! Yay! The care team really is the best part of Byte. They have been responsive and helpful the whole way! From when I first inquired to the final stages of my journey.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to be on this smile journey with you. Our team is here to support you through it all. Any time you have a question, concern, or just want someone to hype up your new smile please do not hesitate to reach out!
roland.denny
9/21/2021
I am so grateful I found Byte! I love the way my teeth turned out and the customer service as been excellent.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
It makes us so happy to hear that our customer care team has been able to provide you incredible support throughout your treatment. We can't wait to get you to those last steps, you'll be showing off your new smile in no time!
vivianprobst52
9/21/2021
I'm almost 70 years old and spend a lot of time in public. My teeth began crowding each other a couple of years ago and I was very concerned. I studied the top aligner companies and am so glad I chose byte! So professional; easy to use, and every day I get to watch as my smile improves. I love byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
At Byte, we want to make sure that you feel supported from the day you order your impression kit until you get your retainers. Our team is here to make sure the process is as effortless as possible and that you feel comfortable through every step. If you ever have any questions, just send us an email to support@byteme.com and a member of our team will be ready to assist you!
connellygal
9/20/2021
So far my experience with Byte has been awesome - easy mailing, quick turnaround time, and text personalized care. Wish they gave us enough cleaning solution at the outset though. Can't wait to see the results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for sharing your experience! We're so grateful to have you a part of the Byte family and are thrilled to hear that our customer care team has provided you with such an amazing experience!
B
Briana G
9/20/2021
I had ordered other aligner kits for my fiancé from various places and we had issues with all of them. Everything changed once I ordered from byte. The kit came in quickly, they received my fiancé’s impressions very quickly and even had his whole treatment plan with a day or so of the impressions being received. My fiancé is currently on week 6 almost week 7 and he is loving the journey to his new smile

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Briana! Thanks so much for writing in and sharing your experience so far. We are so happy to be on this journey with both of you. Throughout any point in treatment if you have any questions, please do not hesitate to reach out, our team is always here to support! We cannot wait to see those results :)
I
isabelle.robertson47
9/20/2021
I am so happy with the results I have gotten with Byte! My teeth have been stubborn and I need to adjust my treatment but it has been so easy to get assistance and keep the process moving quickly!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our customer care team is here for you every step of the way and really cares about getting you your dream smile. Any time you have a question, concern, or just want someone to hype up your new smile, we're here for you :)
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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