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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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Melanie B
3/23/2020
The whole process was simple and affordable and the results were amazing! I finally have the smile I’ve been wanting for so long, and all in only a few months! The customer service is also top-notch. They are always checking in on you to make sure everything is going well. Everything is so well explained in the packet along with pictures so you know exactly what to do. Very satisfied with my experience.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
yes! We love hearing this, Melanie!
A
Ashley w
3/23/2020
Highly recommend! I went back and forth for months on what company I wanted to use. I decided on byte for multiple reasons but my final decision was the customer care. Lindsey called me and helped me with everything. I’m 7 weeks into my 15 week program and get compliments every day on how much better my teeth look! ❤️❤️❤️

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey, we get it- research is important! We're happy you chose us, and that we're here for your journey!
Katrina M
3/23/2020
Byte is an amazing company that is helping me transform my smile. Their customer service team is friendly, helpful, and they really care about your journey to straight teeth! It's fast, easy, and affordable. 10/10 would recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
You're important to us! Thank you for being a part of the byte family- we can't wait to get you to that final result!
M
M. K
3/23/2020
I'm currently a customer about a third of the way through my program, and seeing great results. I had braces in my teens but I lost my retainer in college. I saw some of my teeth shifting and I thought I could live with it. But with Byte's affordable and fast treatment, I don't see reason to. All interaction with the company (phone, website, email) have been personable and professional. I'm looking forward to completing my treatment in just 7 more weeks.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
nearly halfway there! We've all been there with retainers. Fortunately, we do our best to make your experience as easy as possible. Thank you for your review!
L
Laina
3/23/2020
I seriously love byte. Super awesome company to go through. The staff is really helpful. I did the online photos for my teeth & it was a super easy process & I’m loving it. Can’t wait to see my teeth when I’m finished!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to make the process as easy as possible. Thank you for your recommendation!
S
Shelley S
3/23/2020
Wonderful company to work with..great customer service and they are very knowledgeable

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We certainly do our best ;) Thank you for your review!
C
Cheyanne
3/22/2020
The customer service is fantastic! I'm 7 weeks in and notice a major difference in my smile. I definitely reccomend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
7 weeks- you're halfway there! Thank you for being a part of the byte family:)
megan.sudduth14
3/20/2020
My aligners from Byte have given me a more confident smile throughout the process. They’re a little more painful some weeks, but I can truly see a huge difference. The customer service behind the product is THE BEST. They email me checking in, asking if I need anything, etc. If you have any doubt let me be the one to tell you.. throughout the process I haven’t regretted my purchase once!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your review! We truly do our best to ensure you have the best experience while aligning your teeth. I'm happy our team could be here for you. if you ever have any questions please never hesitate to let us know! :)
13kcali
3/9/2020
Just started the process. Waiting for the aligners to arrive. Everything has been great so far.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
So excited to get you started!
T
Teju w
3/9/2020
Byte has been great so far, I’m on my 8th week and I’ve seen amazing results. Byte gives you a treatment plan showing you how your teeth will look week by week and everything it showed it has proved.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Halfway there! Thank you for being a part of the byte family!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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