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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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ronaydo
4/17/2020
I began exploring byte on March 9th, and got all of the treatment tools on April 14th. Once I received the equipment, a byte advisor reached out to me to see if she could help. I did have a few questions and an advisor got back to me inside of two hours. I started treatment immediately and I felt a lot of pressure but no pain. By the next morning, my teeth began shifting. It wasn't terribly noticeable but to me. I'm on day four of the first week, and so far. I'm kinda enjoying the whole process. Of the two payments options, I used byte financing. It was super easy to set up. It's important to note that you will pay a serious interest rate. I've shuffled things around, so I can pay... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
Brooke J
4/17/2020
I only have one week left! It’s insane how much brighter and straighter my smile is now! Still can’t get over it!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited you chose byte for your new smile!
M
Mattie
4/17/2020
The team at byte has been exceptional throughout the initial process of obtaining the Aligners. They were extremely responsive and helped answer questions regarding payment and financing to clinical implementation. Take comfort in knowing byte has your best interest in mind from start to finish and with a guarantee on your smile for life!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
sugarbooger131
4/17/2020
It was quick, easy, very helpful and very affordable 🙂 the advisor answered all my questions with ease. The customer service was amazing and very easy Accessible. It was also very affordable and flexible with my schedule . I have actually recommended byte to some of my friends and family .

Ashley G
4/17/2020
I'm so glad I came across Byte. It's so affordable. Customer support was quick to respond with my million questions before I got started. My impression kit came really fast and they give you two chances to get it right. I didn't think I did good on my impressions but I was ecstatic to found out they were approved and getting looked over!! Shout-out to my advisor Lilly who has been so helpful. Love her personality. I'm only on week one right now but I can already see a difference! My husband even tells me my smile is whiter so the brightbyte is awesome! Some discomfort the first few days but that tells me it's working. Thank you Byte!

Chris M
4/17/2020
To me customer service is everything. I will pay more for better service any day. I’ve been apart of the byte family for a week and after messing up my imprints, Madison C. Put me at ease and reassured me that everything would be ok. Responded to my emails very quickly and professional. So thank you Madison!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
Tucker H
4/16/2020
The customer service was soooo awesome and they work with you every step of the way!!! I recommended them to my sister and she loves them too!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to make sure every step is easy and effortless- our clinical team is always here to make sure you're getting the best treatment. Thank you for your review!
A
Angela A
4/16/2020
I’m so happy with my Byte aligners and whitening system, I’ve been using it for 2+ weeks and my teeth are whiter and The aligners are very comfortable and easy to use. I can’t wait to see the results. Customer service is fantastic and they follow up with every step.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! We know it's only the start, but we can't wait to get you to that last step. Let us know if you have any questions throughout your treatment! We've got you.
Stephen L
4/16/2020
Byte is the easiest and most streamlined process! I love especially their option to wear only at night ... very happy with the process!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We're so excited for you! Take some progress pictures- we love seeing before and after photos :)
Stephani H
4/15/2020
Super easy! Do it on your own timeline. Great customer support.

Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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