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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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angel.klaus21
4/19/2020
The whole process has been super easy. The customer service is one of the best!


K
Kayla
4/18/2020
So far the customer service is very good. I have not yet received my liners, which is fine. I was supposed to get them in about four weeks. So hopefully everything works out good

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Kayla, thanks so much for the recommendation!

M
Missy S
4/18/2020
Great company! Great Experience! Everyone is super sweet! Definitely a 5 star company!!


M
Missy S
4/18/2020
Everyone is super sweet! The entire process is fast and painless. I would definitely recommend them for anyone that’s wanting aligners.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for the great recommendation!

M
Melissa
4/18/2020
So far, so great! I am in my fifth week of aligners and the experience has been so good. The customer care team is responsive and helpful, the actual aligners are great (I'm already seeing a steady improvement to my smile!) and I LOVE the HyperByte tool so much! Makes everything feel right. To top it all off, the pricing honestly is so good, especially for the quality of service AND product. I will absolutely be recommending byte! Five stars. :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for the great recommendation! We are glad this process has been so smooth for you.

S
Shaina D
4/18/2020
Byte has surpassed my expectations so far in my teeth straighten journey. Their customer service has been quick to answer my questions, sometimes even before I have a chance to ask. Great communication and instruction! And my alingers were made with perfect quality. I call them my 'glass slippers'! Thank you, Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way. Glad you are a part of the 'glass slipper' family.

T
Tina
4/18/2020
Customer service is amazing. My expression kit was on time and very easy to use. I actually had fun using it! I was surprised with their response time. They were super fast and very pleasant. My byte advisor Nadia was very friendly, understanding and on top of things. So far so good!. I can’t wait to receive my aligners now and experience the rest of the process!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks for the recommendation, Tina! So glad things were super easy and can't wait for you to get your aligners.

samcolon98
4/17/2020
Super helpful and fun. This was a great and easy process. Thank you so much for the smile.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your recommendation!

Therese H
4/17/2020
What can I say byte is absolutely phenomenal. If the before and after pictures don’t reel you in I don’t know what will. After seeing what my teeth will look like after my 16 week aligners system it was an instant buy. So much great help was given to my by my byte advisor Brandon and he even hooked me up with a discount code!! I would recommend this to anybody

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for your recommendation! Happy our team helped you throughout the way.

Taylor L
4/17/2020
I’ve had a wonderful experience with Byte so far. I got a coupon in a FabFitFun box and decided it would be worth it to try, since I’ve thought about getting aligners for a long time. The impressions kit that they send initially arrived very quickly, about two days after ordering it. The steps were clear and easy to follow. The website is seamless and I had no problems filling out my profile and entering the necessary pictures. As an added bonus, the packaging is PREMIUM. It’s nice to feel that a company cares about a person’s experience when unboxing such a potentially life changing product. After I sent my impressions in, I heard back within a few days what my expected treatment plan... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.


Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies