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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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leslie.rose.2019
5/14/2020
I am almost 1/2 way through my treatment plan and I have been very pleased with the improvement I have seen! The customer service provided from byte has been beyond helpful and informative. The response time from team members is amazing, they have answered all my questions in a timely and pleasant manner. Highly recommend.


L
Leann R
5/14/2020
Very pleased with this product as far as how straight my teeth have become. Not as white as hoped but still happy with other results


K
Kathleen
5/13/2020
I love getting my smile back after not using my retainer originally given to me. I always wanted to keep a sparkling white straight smile since I feel like teeth are so important to a first impression. I'm grateful the BYTE gave me the opportunity.


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Amber b
5/13/2020
I ABSOLUTELY LOVE my byte retainers and care team! My retainers have fit perfect each time and the Hyperbyte device REALLY relieves pain almost instantly. I am still on my journey to a better smile , but it has definatey been the easiest and most comfortable journey!


Chad J
5/11/2020
The experience so far has been simple and easy. Very hands-on customer service, they reached out within a couple of days of submitting info on the site, then kept with me through the purchase process without feeling pushy. The impressions were a little intimidating, because the guards seem really big and I was afraid I was going to mess them up, but the instructions were easy to follow and I didn't need to do them again. I just got my first set of aligners in over the weekend, and everything seems to be going well so far. The only thing I'd like to see improve is to have a mobile app, rather than always going to the website for information and having to sign back in.


Kiana L
5/8/2020
Oh my god I cannot even begin to explain how much I love byte! I've been wanting to fix my teeth forever and now being in my 20's I figured it's as good a time as any. I looked at a few other companies before hearing about byte and everything about them stood out to me from the molding kit, to the cost, to the customer service, to the smile science, just everything about byte drew me in and I'm so happy it did! I feel like I not only made the right choice cost wise, but quality wise as well. :) I'm not even a month into my almost 6 month treatment and I'm already noticing a difference in my smile; my teeth are becoming straighter and my smile is becoming whiter! I've even had coworkers,... Read More


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Alisa
5/6/2020
I don’t have my aligners yet but the process so far has been quick and easy. My smile adviser has been responsive and helpful in the process! Excited to have my new Byte smile!


Matt H
5/6/2020
I really recommend this to anyone with severe to mild crowding! The process was very easy, support was helpful and the price was fair. No need to worry about pain as the pacing of weekly retainers was very manageable. My are also noticeably whiter!


jessihammerle
5/6/2020
Great customer service. I'm happy with my progress with my aligners thus far.


H
Hanna A
5/5/2020
Byte is definitely the best option around. Super helpful staff who actually care about your smile. I love the flexibility and the price!



Top Rated
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  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
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