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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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KIMBERLY K
11/7/2020
I have just began my 6th week of aligners, and I couldn't be happier with the results so far. I am already seeing a difference, and I can definitely FEEL a difference. I have an overbite and crowding of my bottom teeth, which is why I purchased Byte Aligners. Even at this early in the process, my overbite is far less pronounced, and I can see my crowded, crooked bottom teeth straightening. The customer service throughout the whole process was amazing, and they gave me an additional $150 off because my insurance wouldn't cover any of the cost. I'm beyond pleased with what I am seeing in the mirror when I smile.


DeeDee B
11/7/2020
I haven't seen any changes in the last 3 mo. Still trusting the process.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Deedee! We would love to look into your treatment to see if any adjustments need to be made. Send us a DM! We're always happy to help to get you to that final result.

M
Meredith M
11/7/2020
My experience with byte has exceeded my expectations. Byte made the process super easy. I’m so grateful that I now have a more confident smile.


edisongalanjr
11/7/2020
Byte is nothing short of great. Their team is very informational and helpful, and I have been guided perfectly throughout my journey. I’m so happy with the results and process so far!


moetowncj
11/6/2020
My experience with Byte thus far was been absolutely amazing. I got my impression kit in less than a week and that process was fast and easy. They replied quickly to any questions I had and they made me feel very comfortable. I'm really excited for my new smile.


zellasahar
11/6/2020
I am on week 11 of my Byte journey right now, and I am very pleased with the results so far. The first few days my teeth were sore but after about 3 days, I haven’t had an issue since. The aligners fit comfortably, and you can barely tell I’m wearing them because they’re clear! Also, I love looking at the virtual smile that Byte created as part of the treatment plan. I refer back to this often because it keeps me motivated to continue to take care of my teeth! On another note, the customer service is amazing and will check in with you and respond to any questions.


Bruna S
11/5/2020
Have to say, excellent company this far. I tried their competitors 2 years ago and the experience was an absolute disaster that left wounds in my gyms and was very painful. I still have the old aligners and they look totally different. I haven’t been experiencing anywhere close to that same pain and it’s been a smooth ride so far. The brightening bottle is incredible and never left my teeth sensitive. Really gentle but efficient. My teeth have already started shifting although much slower to what I would’ve like as I’m on the night aligners. I realized I don’t have the discipline to wear the all day aligners so the night ones were by far an excellent choice. Overal, 5 stars all round!!


Miina T
11/4/2020
The customer support has been amazing clarifying everything and keeping in touch and also answering all of my questions. As my aligners are currently being made I cannot say anything about them yet, but as soon as my experience is over I am definitely going to update my review. 🙂Thank you, Byte!


rrank20
11/4/2020
My treatment plan is going good! I can’t wait to see the final results.


Sally G
11/3/2020
Love my program and how my teeth are coming along. Seemless customer service from first point of contact. Also LOVE BrightByte as I have a stubborn stain dentists haven’t even been able to remove it has almost cleared. Couldn’t be happier.



Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies