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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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kaitmichelle
1/18/2021
As someone who previously had traditional braces and is looking to straighten out some crowding later in life, Byte has been the perfect solution! The process of taking the impressions was straightforward and easy to follow, my treatment plan was ready for me to view very quickly after Byte received my impressions, and customer service has been wonderful to work with! After lots of research, I found Byte to be the best option for me and I have not been disappointed with my treatment thus far! Everything has been progressing as expected (with little to no discomfort, thanks to the Hyperbyte) and I'm so excited to see my results!


A
Austin D
1/17/2021
Byte has been nothing short of an amazing experience. I have so much more confidence in my smile and really love the customer relations they have.


S
Sara
1/16/2021
Byte has been really good, but not great. I couldn’t quite give them 5 stars. The onboarding process was super quick and had very clear directions and I felt supported by Bytes customer service. The impression kit was quickly processed and I completely believe in the process. I KNOW I will finish my 15 weeks with straight teeth. I was able to use my HSA account for a portion of the treatment, and paid for the rest of it upfront, since my insurance didn’t cover “at-home” kits (which in the midst of covid seems ridiculous, but that has nothing to do with Byte). The Byte representatives helped me do the split payment and gave me the option of making monthly payments. Everything seemed... Read More


N
Nina
1/16/2021
I am on week 4 of my teeth journey and I have already started getting compliments on my teeth. I had a over bite and a small gap - my gap is completely gone. My teeth are definitely getting better, I am so Glad that I was a candidate.


terri.teresita
1/16/2021
I strongly recommend Byte if you want to improve your smile. Great customer service. Easy directions and incredibly comfortable. I have worn braces before and my teeth moved a lot over the years. Financing was easy to do and reasonable.


mattie202043
1/16/2021
So far so good , week 5 now . customer service superb !


kristin.cline87
1/15/2021
10/10 would defiently recommend. It's only been 4 weeks and my smile has improved drastically! I look forward to my next 10 weeks. Customer service has been excellent, they respond extremely fast and are very helpful!


meandeanbanko
1/15/2021
ive just started my 4th week and had no issues so far. ive started to see noticable changes and and looking forward to my new smile


J
Jo T
1/15/2021
Byte has been such a pleasant experience. The knowledgeable and friendly team works promptly and efficiently to ensure my questions are answered and my program is successful! There has been nothing that I have been displeased with. The process was streamlined and the product is better than expected. Looking forward to the outcome!


Laurie L
1/15/2021
Loved my experience so far! Can’t wait to see the end results!



Top Rated
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  • Starting at $70/month 
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