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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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cooper.briana520
8/18/2020
I love byte you Invisalign. It does hurt at times but as soon as I put on the hyper byte the pain goes right away. It really helps and I was so shocked that it did help with my discomfort that I was having in my mouth


mmburke929
8/18/2020
Byte is a great example of how this whole process should go. The customer service is outstanding. I would recommend them to anyone.


Rachel R
8/18/2020
Very convenient you don’t need to go to the Orthodontist to change every month and very good job.customer service is good easy to contact


C
Christopher
8/17/2020
I have been wearing my byte aligners for 10 weeks now out of 14 and I have seen a lot of improvement in the straightness of my teeth. They are still not perfect yet but I cant wait for my perfect smile. The customer service was slow when I needed it the most but they eventually did solve my problems and have been checking up with my treatment process. Using the HyperByte may seem a little bit useless but I have still stuck to the regiment and used it everyday. Overall this was a very easy way to fix my crooked teeth with no office visits.


A
Ashley
8/17/2020
I was researching options because our son needs braces for spacing to allow his canines to come on down into place. Right now they are stuck coming in in front of his other teeth. He is also cutting his 12yo molars. I am confused by some of the statements and reviews. It says new aligners every week and in some places says that they are not covered. It also says $69/month but then in my reading states they are $83/month on the payments. Can you please clarify? Also why would you need a new hypetbyte with each new weekly tray?

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Ashley! We'd love to chat more to ensure you have the most up to date information possible. You're also able to check out our US site at byteme.com :) With our treatment, you switch out your aligners every week with the use of our HyperByte- an exclusive device that is FDA Cleared, and uses High Frequency Vibrations to ensure an effective and speedy treatment. You won't need more than one HyperByte either- you'd be all set! We'd love to further clarify. Please send us an email so we can chat!

F
Fahad M
8/14/2020
I think my biggest worry at first was buying into a program that some consider to be a bootleg version of another different, more expensive option. I ended up committing because there was nothing to do during the COVID-19 quarantine in New York, and I am so happy that I did. The communication has been fantastic, all the representatives are kind, I received responses to each of my emails within 48 hours, and the team is always willing to do what it takes to show support. I am grateful for the experience, and I look forward to finishing these last few weeks and getting my retainer.


Holly L
8/13/2020
I am week 10 on my Byte aligners. I am seeing such a difference! I am loving my progress so far and cannot wait for the finished product!


bridgetkevin
8/12/2020
I am loving my byte experience so far! I am on week 4 of my aligners and will be changing to week 5 tonight. I am getting used to wearing my aligners and flossing and brushing several times a day. I love the customer service team! They are so awesome. Everyone is helpful and friendly! I really like the whitening and cleaning solution. It gives me fresh breath! I look forward to my smile after my journey is done. I am so glad I found byte!


esmae.heveron1
8/11/2020
The whole process is so smooth, not to mention cheaper, less painful, and so much faster than traditional metal braces. The white bryte is really useful, and I think it's been working. Overall my smile has shifted quickly and looks so much better and it has only been five weeks.


alexadittmar
8/11/2020
Let me start by saying that byte is AMAZING. The fact that you can get straight teeth without being a brace face and without the discomfort?! Yeah, you should definitely sign up.



Top Rated
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  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies